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- W2022786656 abstract "Organizational learning in new product development involves the development of a knowledge base that can inform technical problem solving and decision making. We contend that learning processes in new product development can be studied by examining deliberations, that is, the patterns of exchange and communications which RD&E personnel engage in as they attempt to reduce the equivocality of problematic topics. This action research study examines how the management and design of deliberations enabled and obstructed learning. Using a blend of quantitative and qualitative methods, two knowledge intensive product development projects of equal technical complexity were studied. Factor analysis of barriers which obstructed knowledge development yielded four factors: knowledge sharing and planning barriers, knowledge frame of reference barriers, knowledge retention and procedural barriers, and a knowledge acquisition barrier. In addition, content analysis of interview data identified eleven categorical forces which enabled and disabled product development team learning. The results show that barriers and obstructions to product development team learning are linked to poorly designed and mismanaged deliberations. The results also suggest that learning in complex new product development projects is enabled by deliberations which are organized into small and informal forums; are conducive to knowledge sharing and active inquiry; which expose more people to the “big picture” of how the overall product system functions; and which utilize a participative approach to decision making. We conclude by discussing the managerial and research implications of these findings." @default.
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- W2022786656 date "1992-03-01" @default.
- W2022786656 modified "2023-10-02" @default.
- W2022786656 title "The influence of deliberations on learning in new product development teams" @default.
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- W2022786656 doi "https://doi.org/10.1016/0923-4748(92)90009-t" @default.
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