Matches in SemOpenAlex for { <https://semopenalex.org/work/W2023169930> ?p ?o ?g. }
Showing items 1 to 56 of
56
with 100 items per page.
- W2023169930 endingPage "33" @default.
- W2023169930 startingPage "14" @default.
- W2023169930 abstract "Public sector reform has found what many would see as unlikely champions, argues Brendan Martin - the public sector workers and their unions. Caricatured as bent on defending their power and privileges, they have in recent years come up with original and imaginative ideas on how to deliver high-quality, low-cost services. The key lies in trusting the front-line staff, and allowing them a lot more say in designing, and controlling their work. Not surprisingly, this has met with resistance from managers and politicians. Many of them are now showing that their real concern was political - a deep-rooted hostility to any form of collective provision - or financial - focusing on costs, rather than cost-effectiveness. Brendan Martin backs his case by looking at two rival models: the Tilburg model, based on a town council in the Netherlands, which turned a budget deficit into six annual surpluses by consulting and involving staff and unions; and the Lewisham model, based on the inner London borough of Lewisham, where the local authority earned awards for its clean streets, but at the price of mass lobbies, strike threats, and a soured industrial relations atmosphere. The Tilburg model is creaking now, as Brendan Martin concedes. But it, rather than the Lewisham approach, has pointed the way forward and has been developed by other local authorities in Europe. And he argues that it focuses attention on the real questions: how do we measure value in the public services? When we use those services, are we citizens or clients or customers? And how do we balance the three imperatives of keeping costs low, and quality and labour standards high?" @default.
- W2023169930 created "2016-06-24" @default.
- W2023169930 creator A5089082967 @default.
- W2023169930 date "1997-05-01" @default.
- W2023169930 modified "2023-09-25" @default.
- W2023169930 title "Delivering the goods - trade unions and public sector reform" @default.
- W2023169930 doi "https://doi.org/10.1177/102425899700300104" @default.
- W2023169930 hasPublicationYear "1997" @default.
- W2023169930 type Work @default.
- W2023169930 sameAs 2023169930 @default.
- W2023169930 citedByCount "2" @default.
- W2023169930 crossrefType "journal-article" @default.
- W2023169930 hasAuthorship W2023169930A5089082967 @default.
- W2023169930 hasConcept C136264566 @default.
- W2023169930 hasConcept C144133560 @default.
- W2023169930 hasConcept C147859227 @default.
- W2023169930 hasConcept C162324750 @default.
- W2023169930 hasConcept C17744445 @default.
- W2023169930 hasConcept C187452473 @default.
- W2023169930 hasConcept C199539241 @default.
- W2023169930 hasConcept C2780443626 @default.
- W2023169930 hasConcept C3116431 @default.
- W2023169930 hasConcept C39549134 @default.
- W2023169930 hasConcept C94625758 @default.
- W2023169930 hasConceptScore W2023169930C136264566 @default.
- W2023169930 hasConceptScore W2023169930C144133560 @default.
- W2023169930 hasConceptScore W2023169930C147859227 @default.
- W2023169930 hasConceptScore W2023169930C162324750 @default.
- W2023169930 hasConceptScore W2023169930C17744445 @default.
- W2023169930 hasConceptScore W2023169930C187452473 @default.
- W2023169930 hasConceptScore W2023169930C199539241 @default.
- W2023169930 hasConceptScore W2023169930C2780443626 @default.
- W2023169930 hasConceptScore W2023169930C3116431 @default.
- W2023169930 hasConceptScore W2023169930C39549134 @default.
- W2023169930 hasConceptScore W2023169930C94625758 @default.
- W2023169930 hasIssue "1" @default.
- W2023169930 hasLocation W20231699301 @default.
- W2023169930 hasOpenAccess W2023169930 @default.
- W2023169930 hasPrimaryLocation W20231699301 @default.
- W2023169930 hasRelatedWork W2034264668 @default.
- W2023169930 hasRelatedWork W2086998054 @default.
- W2023169930 hasRelatedWork W2088118389 @default.
- W2023169930 hasRelatedWork W2748952813 @default.
- W2023169930 hasRelatedWork W2899084033 @default.
- W2023169930 hasRelatedWork W2914085400 @default.
- W2023169930 hasRelatedWork W2972372360 @default.
- W2023169930 hasRelatedWork W3024420573 @default.
- W2023169930 hasRelatedWork W4244508645 @default.
- W2023169930 hasRelatedWork W629294599 @default.
- W2023169930 hasVolume "3" @default.
- W2023169930 isParatext "false" @default.
- W2023169930 isRetracted "false" @default.
- W2023169930 magId "2023169930" @default.
- W2023169930 workType "article" @default.