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- W2023302070 abstract "Expert Systems represent a major investment to many organizations. To capitalize on the investment requires that users take advantage of the advice provided. This study examines novice decision makers in a constructed setting to see if they perceive an expert system to have value in the decision process and to determine if expert systems can be favorably viewed. Results indicate that the subjects find the expert system in the study to be structured, satisfactory and an enhancement to the decision process. But even though a positive impression is made by the system, the users did not feel a sense of accomplishment. Management can build expert systems expecting the decision to be well received, but should not expect a stimulating task environment without additional design effort." @default.
- W2023302070 created "2016-06-24" @default.
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- W2023302070 date "1999-10-01" @default.
- W2023302070 modified "2023-09-27" @default.
- W2023302070 title "User perception of expert system advice" @default.
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- W2023302070 doi "https://doi.org/10.1016/s0164-1212(99)00053-9" @default.
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