Matches in SemOpenAlex for { <https://semopenalex.org/work/W202465356> ?p ?o ?g. }
Showing items 1 to 73 of
73
with 100 items per page.
- W202465356 abstract "Many volunteer organisations experience difficulties with being able to successfully recruit and retain theirvolunteers. This has been the case for Lifeline Darling Downs and South West Queensland, a non-profit telephone counselling service in Toowoomba. This organisation has experienced high levels of volunteer turnover in the past 12 months. A project was designed to investigate some of the possible factors that are associated with volunteer retention. In particular, this paper attempted to consider the influence of counselling self-efficacy on volunteer retention. Participants consisted of 40 telephone counsellors (31 women and 9 men), from Lifeline Darling Downs and South West Queensland. They were requested tocomplete two surveys that were designed specifically for Lifeline Telephone Counsellors (TCs). These surveys measured TCs‘ satisfaction with; accreditation, supervision and the organisational climate.Participants were also required to complete an inventory that measured their counselling self-efficacy, a scale that measured their emotional well-being at work, and a scale that measured their intentions to leave Lifeline. This study revealed that there was a significant negative relationship between satisfaction with accreditation and organisational satisfaction with intentions to leave. There was found to be no relationship between counselling self-efficacy and intentions to leave; and no relationship betweencounselling self-efficacy and satisfaction with supervision. Furthermore, there was no significant difference between levels of counselling self-efficacy based on years of telephone counselling experience, and nosignificant difference between levels of counselling self-efficacy and level of training. Overall the sample indicated a high level of counselling self-efficacy and it is recommended that future research assess counselling self-efficacy prior to TC training" @default.
- W202465356 created "2016-06-24" @default.
- W202465356 creator A5004317890 @default.
- W202465356 creator A5040021983 @default.
- W202465356 date "2009-01-01" @default.
- W202465356 modified "2023-09-24" @default.
- W202465356 title "Retaining telephone counsellor volunteers at Lifeline Darling Downs and South West Queensland Limited: a consideration of counselling self-efficacy" @default.
- W202465356 hasPublicationYear "2009" @default.
- W202465356 type Work @default.
- W202465356 sameAs 202465356 @default.
- W202465356 citedByCount "0" @default.
- W202465356 crossrefType "journal-article" @default.
- W202465356 hasAuthorship W202465356A5004317890 @default.
- W202465356 hasAuthorship W202465356A5040021983 @default.
- W202465356 hasConcept C110131835 @default.
- W202465356 hasConcept C15744967 @default.
- W202465356 hasConcept C159110408 @default.
- W202465356 hasConcept C205649164 @default.
- W202465356 hasConcept C27415008 @default.
- W202465356 hasConcept C2776768635 @default.
- W202465356 hasConcept C2777858393 @default.
- W202465356 hasConcept C2778755073 @default.
- W202465356 hasConcept C509550671 @default.
- W202465356 hasConcept C512399662 @default.
- W202465356 hasConcept C58640448 @default.
- W202465356 hasConcept C61521584 @default.
- W202465356 hasConcept C6557445 @default.
- W202465356 hasConcept C71924100 @default.
- W202465356 hasConcept C77805123 @default.
- W202465356 hasConcept C86803240 @default.
- W202465356 hasConceptScore W202465356C110131835 @default.
- W202465356 hasConceptScore W202465356C15744967 @default.
- W202465356 hasConceptScore W202465356C159110408 @default.
- W202465356 hasConceptScore W202465356C205649164 @default.
- W202465356 hasConceptScore W202465356C27415008 @default.
- W202465356 hasConceptScore W202465356C2776768635 @default.
- W202465356 hasConceptScore W202465356C2777858393 @default.
- W202465356 hasConceptScore W202465356C2778755073 @default.
- W202465356 hasConceptScore W202465356C509550671 @default.
- W202465356 hasConceptScore W202465356C512399662 @default.
- W202465356 hasConceptScore W202465356C58640448 @default.
- W202465356 hasConceptScore W202465356C61521584 @default.
- W202465356 hasConceptScore W202465356C6557445 @default.
- W202465356 hasConceptScore W202465356C71924100 @default.
- W202465356 hasConceptScore W202465356C77805123 @default.
- W202465356 hasConceptScore W202465356C86803240 @default.
- W202465356 hasLocation W2024653561 @default.
- W202465356 hasOpenAccess W202465356 @default.
- W202465356 hasPrimaryLocation W2024653561 @default.
- W202465356 hasRelatedWork W1988201582 @default.
- W202465356 hasRelatedWork W2031569110 @default.
- W202465356 hasRelatedWork W2060342388 @default.
- W202465356 hasRelatedWork W2083966947 @default.
- W202465356 hasRelatedWork W2145536782 @default.
- W202465356 hasRelatedWork W2156523463 @default.
- W202465356 hasRelatedWork W2292999085 @default.
- W202465356 hasRelatedWork W2515247285 @default.
- W202465356 hasRelatedWork W2556016206 @default.
- W202465356 hasRelatedWork W2727632788 @default.
- W202465356 hasRelatedWork W2728926113 @default.
- W202465356 hasRelatedWork W2751194262 @default.
- W202465356 hasRelatedWork W2766364738 @default.
- W202465356 hasRelatedWork W2966502954 @default.
- W202465356 hasRelatedWork W3003031842 @default.
- W202465356 hasRelatedWork W3043804116 @default.
- W202465356 hasRelatedWork W3080848448 @default.
- W202465356 hasRelatedWork W3137315774 @default.
- W202465356 hasRelatedWork W3154146372 @default.
- W202465356 hasRelatedWork W3154824153 @default.
- W202465356 isParatext "false" @default.
- W202465356 isRetracted "false" @default.
- W202465356 magId "202465356" @default.
- W202465356 workType "article" @default.