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- W2024797364 abstract "Relying on SIDE theory, this 2 × 2 experimental design tested the effects of adherence to organizational norms and interpersonal familiarity in e-mail messages from both superior and subordinate perspectives. Results reveal that using norm-congruent e-mail messages account for over 50% of the variance in both superior and subordinate attitudes toward the message and between 30% and 56% of the variance in perceptions of source credibility. Data from the superiors indicate that norm congruent e-mail messages account for 14.4% of the variance in message compliance. Results from subordinates reveal an interaction effect that is consistent with SIDE-based predictions. Subordinates believe superiors are most likely to comply with e-mail requests from unfamiliar subordinates that are crafted in a manner congruent with organizational norms." @default.
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- W2024797364 date "2011-01-01" @default.
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- W2024797364 title "Organizational Norm Congruency and Interpersonal Familiarity in E-Mail: Examining Messages From Two Different Status Perspectives" @default.
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- W2024797364 doi "https://doi.org/10.1111/j.1083-6101.2011.01537.x" @default.
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