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- W2024811946 abstract "Purpose – There are continuing pressures to improve administrative efficiency in human resource management (HRM). Following the professional and academic literature, proposes “payroll” as an ideal candidate for outsourcing in order to drive costs down.Design/methodology/approach – The research uses a transaction‐cost‐economics perspective to identify efficiency implications of varying governance decisions. Ten distinct payroll activities that account for a generic payroll workflow are identified. Then the costs of carrying out these distinct payroll processes, either market‐ or hierarchy‐based, are analysed in 20 case studies of UK‐based organisations.Findings – While key payroll activities were more costly when outsourced, there were efficiency gains in supplementary activities and lesser investment in IT software and maintenance.Originality/value – These insights are important for cost‐based make‐or‐buy decisions. Influence factors on governance decisions, however, went beyond considerations of transact..." @default.
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- W2024811946 date "2005-08-01" @default.
- W2024811946 modified "2023-09-29" @default.
- W2024811946 title "Outsourcing payroll: beyond transaction‐cost economics" @default.
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- W2024811946 doi "https://doi.org/10.1108/00483480510599770" @default.
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