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- W2025892052 abstract "Discute a importância dos serviços na oferta turística para a satisfação do cliente. Analisa o conceito de valor em serviços oferecidos, através de pesquisa bibliográfica e estudo de caso em duas agências de viagens brasileiras." @default.
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- W2025892052 date "2002-05-02" @default.
- W2025892052 modified "2023-10-03" @default.
- W2025892052 title "Agências de Turismo: oferta de serviços e satisfação do cliente" @default.
- W2025892052 doi "https://doi.org/10.11606/issn.1984-4867.v13i1p35-47" @default.
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