FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2026278344> ?p ?o ?g. }

• W2026278344 endingPage "306" @default.
• W2026278344 startingPage "293" @default.
• W2026278344 abstract "Past research indicates that customer orientation is related to positive outcomes for the firm. Customer orientation has typically been measured by self-reports from service employees. Research indicates, however, that customers may not perceive employees to be as customer oriented as employees perceive themselves to be. This study extends past research by measuring perceptions of customer-oriented behaviors from the customer's perspective, not from the employee's perspective. Results from data gathered from 219 restaurant customers provide empirical evidence that perceptions of the contact employee's customer-oriented behaviors were positively related to two positive outcomes: (1) customer satisfaction with the service encounter and (2) customer commitment to the firm." @default.
• W2026278344 created "2016-06-24" @default.
• W2026278344 creator A5002166566 @default.
• W2026278344 creator A5077099043 @default.
• W2026278344 date "2001-01-01" @default.
• W2026278344 modified "2023-09-30" @default.
• W2026278344 title "Customer evaluation of service employee's customer orientation: extension and application" @default.
• W2026278344 cites W1509625714 @default.
• W2026278344 cites W1528503981 @default.
• W2026278344 cites W1549054775 @default.
• W2026278344 cites W1804814971 @default.
• W2026278344 cites W1980470076 @default.
• W2026278344 cites W1987258130 @default.
• W2026278344 cites W1992193527 @default.
• W2026278344 cites W2001579773 @default.
• W2026278344 cites W2002118939 @default.
• W2026278344 cites W2006948423 @default.
• W2026278344 cites W2010812063 @default.
• W2026278344 cites W2014540781 @default.
• W2026278344 cites W2017681020 @default.
• W2026278344 cites W2018628252 @default.
• W2026278344 cites W2030994221 @default.
• W2026278344 cites W2032698586 @default.
• W2026278344 cites W2035303902 @default.
• W2026278344 cites W2047562908 @default.
• W2026278344 cites W2053904556 @default.
• W2026278344 cites W2055676512 @default.
• W2026278344 cites W2059334100 @default.
• W2026278344 cites W2068370738 @default.
• W2026278344 cites W2071505436 @default.
• W2026278344 cites W2074350197 @default.
• W2026278344 cites W2076576471 @default.
• W2026278344 cites W2079072704 @default.
• W2026278344 cites W2106186145 @default.
• W2026278344 cites W2112562395 @default.
• W2026278344 cites W2122912498 @default.
• W2026278344 cites W2130191558 @default.
• W2026278344 cites W2134591614 @default.
• W2026278344 cites W2137247419 @default.
• W2026278344 cites W2145147745 @default.
• W2026278344 cites W2162614344 @default.
• W2026278344 cites W2319606652 @default.
• W2026278344 cites W2558617523 @default.
• W2026278344 cites W3022037462 @default.
• W2026278344 cites W3183875433 @default.
• W2026278344 cites W71076457 @default.
• W2026278344 cites W1966518808 @default.
• W2026278344 cites W2048752856 @default.
• W2026278344 doi "https://doi.org/10.1016/s1084-8568(01)00041-4" @default.
• W2026278344 hasPublicationYear "2001" @default.
• W2026278344 type Work @default.
• W2026278344 sameAs 2026278344 @default.
• W2026278344 citedByCount "83" @default.
• W2026278344 countsByYear W20262783442012 @default.
• W2026278344 countsByYear W20262783442013 @default.
• W2026278344 countsByYear W20262783442014 @default.
• W2026278344 countsByYear W20262783442015 @default.
• W2026278344 countsByYear W20262783442016 @default.
• W2026278344 countsByYear W20262783442017 @default.
• W2026278344 countsByYear W20262783442018 @default.
• W2026278344 countsByYear W20262783442019 @default.
• W2026278344 countsByYear W20262783442020 @default.
• W2026278344 countsByYear W20262783442021 @default.
• W2026278344 countsByYear W20262783442022 @default.
• W2026278344 countsByYear W20262783442023 @default.
• W2026278344 crossrefType "journal-article" @default.
• W2026278344 hasAuthorship W2026278344A5002166566 @default.
• W2026278344 hasAuthorship W2026278344A5077099043 @default.
• W2026278344 hasConcept C101276457 @default.
• W2026278344 hasConcept C12713177 @default.
• W2026278344 hasConcept C140781008 @default.
• W2026278344 hasConcept C144133560 @default.
• W2026278344 hasConcept C154945302 @default.
• W2026278344 hasConcept C162853370 @default.
• W2026278344 hasConcept C191511416 @default.
• W2026278344 hasConcept C2780378061 @default.
• W2026278344 hasConcept C2984067766 @default.
• W2026278344 hasConcept C31367271 @default.
• W2026278344 hasConcept C41008148 @default.
• W2026278344 hasConcept C43595421 @default.
• W2026278344 hasConcept C53100981 @default.
• W2026278344 hasConcept C57660159 @default.
• W2026278344 hasConcept C63207073 @default.
• W2026278344 hasConcept C77197577 @default.
• W2026278344 hasConceptScore W2026278344C101276457 @default.
• W2026278344 hasConceptScore W2026278344C12713177 @default.
• W2026278344 hasConceptScore W2026278344C140781008 @default.
• W2026278344 hasConceptScore W2026278344C144133560 @default.
• W2026278344 hasConceptScore W2026278344C154945302 @default.
• W2026278344 hasConceptScore W2026278344C162853370 @default.
• W2026278344 hasConceptScore W2026278344C191511416 @default.
• W2026278344 hasConceptScore W2026278344C2780378061 @default.
• W2026278344 hasConceptScore W2026278344C2984067766 @default.
• W2026278344 hasConceptScore W2026278344C31367271 @default.
• W2026278344 hasConceptScore W2026278344C41008148 @default.
• W2026278344 hasConceptScore W2026278344C43595421 @default.
• W2026278344 hasConceptScore W2026278344C53100981 @default.
• W2026278344 hasConceptScore W2026278344C57660159 @default.

• next