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- W2028776329 abstract "The notion of citizen driven development of public e-services has been vivid for a number of years in eGovernment research, practice and policies. There are however, less conceptual analyses resting on a critical stance analyzing how this notion is translated in practical settings, leaving a gap in between for practitioners to solve. This paper presents explorative work made in a Swedish authority by using conceptual disentanglement (as in identifying extensions of the concept, noting regularities and reveal relevant features) as a methodology. The results show that besides difficulties in creating systematic work processes, what surfaces is the complex task of estimation. Estimating who should be participating (when designing for almost all citizens), how many citizens are needed as a base for a design decisions, who decides what should be an objective for a design initiation and on what grounds and legitimacy?" @default.
- W2028776329 created "2016-06-24" @default.
- W2028776329 creator A5061629985 @default.
- W2028776329 date "2012-08-12" @default.
- W2028776329 modified "2023-09-30" @default.
- W2028776329 title "Designing for all and no one - practitioners understandings of citizen driven development of public e-services" @default.
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- W2028776329 doi "https://doi.org/10.1145/2347635.2347638" @default.
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