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- W2029006908 abstract "Managers as 3rd-party conflict intervenors differ from other, more formal 3rd parties, such as arbitrators and mediators (B. H. Shepperd, D. M. Saunders, & J. W. Minton, 1986 ). The study described in this article was conducted to identify the conflict intervention strategies as recalled by managers in the role of 3rd party. Multidimensional scaling (MDS) techniques were used to determine the dimensions necessary and sufficient to distinguish among the types of intervention strategies described by managers. The MDS procedures revealed 5 dimensions : attention given to stated versus underlying problem, disputant commitment forced versus encouraged, manager versus disputant decision control, manager approaches conflict versus manager avoids conflict, and dispute is handled publicly versus privately. Confirmatory analysis supported the selection of dimension labels. Additional analysis provided preliminary support for the notion that the nature of the conflict and intervenor goals influence manager selection of intervention strategies." @default.
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- W2029006908 date "1995-06-01" @default.
- W2029006908 modified "2023-10-14" @default.
- W2029006908 title "Managerial third-party dispute intervention: An inductive analysis of intervenor strategy selection." @default.
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- W2029006908 doi "https://doi.org/10.1037/0021-9010.80.3.386" @default.
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