Matches in SemOpenAlex for { <https://semopenalex.org/work/W2029185829> ?p ?o ?g. }
- W2029185829 abstract "The aim of the study is to investigate the relationships among atmospherics, service quality, customer satisfaction and their impact on behavioural intentions in a retail setting in an emerging economy. Based on a comprehensive literature review, an integrative framework including the relationships among the determinants of customers' behavioural intentions has been proposed and examined on a sample of grocery retail customers in Serbia. Structural equation modelling, with maximum likelihood as the method of parameter estimation, has been applied to test hypothesised relationships. The results of the study point to the indirect relatedness of service quality to customers' behavioural intentions, mediated via satisfaction. Although the dimensions of atmospherics do not impact behavioural intentions directly, perceptions of atmospherics significantly shape customers' evaluation of service quality. Implications of the study have been discussed and limitations and suggestions for future research have been hig..." @default.
- W2029185829 created "2016-06-24" @default.
- W2029185829 creator A5058793271 @default.
- W2029185829 creator A5091282105 @default.
- W2029185829 date "2013-10-01" @default.
- W2029185829 modified "2023-10-18" @default.
- W2029185829 title "Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging economy context" @default.
- W2029185829 cites W1532095563 @default.
- W2029185829 cites W1970550905 @default.
- W2029185829 cites W1974236357 @default.
- W2029185829 cites W1979170071 @default.
- W2029185829 cites W1979907230 @default.
- W2029185829 cites W1987258130 @default.
- W2029185829 cites W1990042688 @default.
- W2029185829 cites W1991885326 @default.
- W2029185829 cites W1999697037 @default.
- W2029185829 cites W2017644075 @default.
- W2029185829 cites W2018201949 @default.
- W2029185829 cites W2018657152 @default.
- W2029185829 cites W2022229959 @default.
- W2029185829 cites W2031964465 @default.
- W2029185829 cites W2036063909 @default.
- W2029185829 cites W2036652334 @default.
- W2029185829 cites W2037846525 @default.
- W2029185829 cites W2038125955 @default.
- W2029185829 cites W2038666478 @default.
- W2029185829 cites W2039320273 @default.
- W2029185829 cites W2043947871 @default.
- W2029185829 cites W2044474990 @default.
- W2029185829 cites W2051654039 @default.
- W2029185829 cites W2053746606 @default.
- W2029185829 cites W2057215304 @default.
- W2029185829 cites W2059372139 @default.
- W2029185829 cites W2059851708 @default.
- W2029185829 cites W2060240644 @default.
- W2029185829 cites W2062421148 @default.
- W2029185829 cites W2063779691 @default.
- W2029185829 cites W2071777165 @default.
- W2029185829 cites W2074526772 @default.
- W2029185829 cites W2074997425 @default.
- W2029185829 cites W2085858365 @default.
- W2029185829 cites W2086280861 @default.
- W2029185829 cites W2087985989 @default.
- W2029185829 cites W2090555665 @default.
- W2029185829 cites W2095920183 @default.
- W2029185829 cites W2104344311 @default.
- W2029185829 cites W2109162519 @default.
- W2029185829 cites W2125852772 @default.
- W2029185829 cites W2145009679 @default.
- W2029185829 cites W2150045466 @default.
- W2029185829 cites W2151694441 @default.
- W2029185829 cites W2152089606 @default.
- W2029185829 cites W2163627400 @default.
- W2029185829 cites W2165742311 @default.
- W2029185829 cites W2169257886 @default.
- W2029185829 cites W2170483915 @default.
- W2029185829 cites W2171735111 @default.
- W2029185829 cites W2343901903 @default.
- W2029185829 doi "https://doi.org/10.1080/14783363.2013.776759" @default.
- W2029185829 hasPublicationYear "2013" @default.
- W2029185829 type Work @default.
- W2029185829 sameAs 2029185829 @default.
- W2029185829 citedByCount "14" @default.
- W2029185829 countsByYear W20291858292013 @default.
- W2029185829 countsByYear W20291858292014 @default.
- W2029185829 countsByYear W20291858292015 @default.
- W2029185829 countsByYear W20291858292016 @default.
- W2029185829 countsByYear W20291858292017 @default.
- W2029185829 countsByYear W20291858292018 @default.
- W2029185829 countsByYear W20291858292020 @default.
- W2029185829 countsByYear W20291858292021 @default.
- W2029185829 countsByYear W20291858292022 @default.
- W2029185829 crossrefType "journal-article" @default.
- W2029185829 hasAuthorship W2029185829A5058793271 @default.
- W2029185829 hasAuthorship W2029185829A5091282105 @default.
- W2029185829 hasConcept C111472728 @default.
- W2029185829 hasConcept C112698675 @default.
- W2029185829 hasConcept C119857082 @default.
- W2029185829 hasConcept C138885662 @default.
- W2029185829 hasConcept C140781008 @default.
- W2029185829 hasConcept C144133560 @default.
- W2029185829 hasConcept C15744967 @default.
- W2029185829 hasConcept C162853370 @default.
- W2029185829 hasConcept C166957645 @default.
- W2029185829 hasConcept C169760540 @default.
- W2029185829 hasConcept C185592680 @default.
- W2029185829 hasConcept C191511416 @default.
- W2029185829 hasConcept C198531522 @default.
- W2029185829 hasConcept C205649164 @default.
- W2029185829 hasConcept C23213687 @default.
- W2029185829 hasConcept C26760741 @default.
- W2029185829 hasConcept C2779343474 @default.
- W2029185829 hasConcept C2779530757 @default.
- W2029185829 hasConcept C2779697222 @default.
- W2029185829 hasConcept C2780378061 @default.
- W2029185829 hasConcept C41008148 @default.
- W2029185829 hasConcept C43617362 @default.
- W2029185829 hasConcept C71104824 @default.
- W2029185829 hasConceptScore W2029185829C111472728 @default.
- W2029185829 hasConceptScore W2029185829C112698675 @default.