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• W2034340997 abstract "A model is developed from which welfare-optimal prices, capacities, and reliabilities for a service provider are simultaneously determined. Solutions are determined under conditions of stochastic demand subject to a reliability constraint on service quality. Both quality of service provided, as well as price, impact on demand for services rendered. Results indicate that (i) optimal prices are equated to the reliability-constrained marginal costs, (ii) optimal reliabilities require that the marginal benefits of increasing reliability are equated to the marginal costs of doing so, and (iii) optimal capacity allocation involves minimizing the system's expected costs subject to meeting the prespecified reliability constraint for service quality. The model is applied to postal delivery services in light of the growing competition that has emerged in this industry." @default.
• W2034340997 created "2016-06-24" @default.
• W2034340997 creator A5072900118 @default.
• W2034340997 date "2009-01-05" @default.
• W2034340997 modified "2023-09-26" @default.
• W2034340997 title "RELIABILITY-CONSTRAINED PRICING, CAPACITY, AND QUALITY: AN ILLUSTRATION OF ECONOMIC CONCEPTS TO POSTAL SERVICES" @default.
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• W2034340997 doi "https://doi.org/10.1111/j.1937-5956.1999.tb00063.x" @default.
• W2034340997 hasPublicationYear "2009" @default.
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