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• W2034854980 abstract "Because they discuss complex issues with top management and business unit managers who are often outside the information system function, Chief Information Officers (CIOs) must be able to communicate clearly, without overusing technical jargon. This study, employing empirical research, presents both quantitative and qualitative information about five CIOs in five industry types. Each CIO was observed for one week to determine his work activities. Observations took place over a period of 215 work hours. A narrative of events, conversations, and mail was also maintained to assist with a qualitative analysis of the observations. The qualitative section of the study describes and analyzes metaphors used by the CIOs. By explaining complex issues metaphorically, the CIOs were able to convey ideas effectively and powerfully to a variety of functional managers." @default.
• W2034854980 created "2016-06-24" @default.
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• W2034854980 date "1994-08-01" @default.
• W2034854980 modified "2023-09-27" @default.
• W2034854980 title "The CIO's chief concern: Communication" @default.
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• W2034854980 doi "https://doi.org/10.1016/0378-7206(94)90012-4" @default.
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