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- W2035565567 abstract "Purpose – The purpose of this paper is to explore issues of control, fake solidarity and breakdown in hospitality. Following Robinson and Lynch, the need to explore the subjective experience of hospitality through literature is identified as being highly important to the understanding of this social phenomenon. One poem was chosen as a means of exploring subjective dimensions of hospitality and a detailed study was undertaken.Design/methodology/approach – From a total of 60 published poems on hospitality originally identified, one poem was selected owing to the interesting conceptual issues it raised, “Coffee with the meal” by Ogden Nash. The method of analysis is a sociolinguistic study from a critical discourse analysis perspective.Findings – Issues are elicited concerning management control, the micro‐ and macro‐universes affecting hospitality (as defined in Robinson and Lynch), the significance of forms of discourse in the construction of hospitality, issues leading to a breakdown in the consumer's pe..." @default.
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- W2035565567 date "2007-08-14" @default.
- W2035565567 modified "2023-09-26" @default.
- W2035565567 title "Hospitality through poetry: control, fake solidarity, and breakdown" @default.
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- W2035565567 doi "https://doi.org/10.1108/17506180710817765" @default.
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