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- W2036002502 abstract "This case study investigates outsourcing relationships between vendors and client. The investigation is focused on issues arising between the vendor and the client after the contract is signed off in general and with the intensity of communication over time and during the outsourcing relationship, in particular. Using a semi-structured interview approach, three cases of multinational fortune-100 firms are studied to shed further light on the aforementioned issues. Our findings suggest that communication intensity decreases whereas the degree of social relationship increases over the lifecycle of a project. We also found that economic project type, whether the project is fixed-cost or time-and-materials, plays a role in project governance. In addition, the role of intermediary managing the outsourcing project appears to be critical to successfully managing the project." @default.
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- W2036002502 date "2006-07-01" @default.
- W2036002502 modified "2023-09-26" @default.
- W2036002502 title "Lifecycle of Outsourcing Relationships: A Case Study Investigation" @default.
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- W2036002502 doi "https://doi.org/10.1080/15228053.2006.10856092" @default.
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