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- W2036699801 abstract "Examines TNT, the first winner of the UK Quality Award in 1994, and provides details of its operations. Examines the three main challenges which the company faces (innovation, quality and marketing) and discusses how the company has overcome them. Concludes by providing results and details of TNT’s success." @default.
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- W2036699801 date "1995-12-01" @default.
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- W2036699801 title "TNT – providing customers with solutions to their problems" @default.
- W2036699801 doi "https://doi.org/10.1108/09604529510796557" @default.
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