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- W2037294927 abstract "Metrics are discussed for measuring and tracking product defectiveness at AlliedSignal Inc., Kansas City Division (KCD). Three new metrics, the metric (percent defective) that preceded the new metrics, and several alternatives are described. The new metrics, Percent Parts Accepted, Percent Parts Accepted Trouble Free, and Defects Per Million Observations, (denoted by PPA, PATF, and DPMO, respectively) were implemented for KCD-manufactured product and purchased material in November 1992. These metrics replace the percent defective metric that had been used for several years. The PPA and PATF metrics primarily measure quality performance while DPMO measures the effects of continuous improvement activities. The new metrics measure product quality in terms of product defectiveness observed only during the inspection process. The metrics were originally developed for purchased product and were adapted to manufactured product to provide a consistent set of metrics plant- wide. The new metrics provide a meaningful tool to measure the quantity of product defectiveness in terms of the customer`s requirements and expectations for quality. Many valid metrics are available and all will have deficiencies. These three metrics are among the least sensitive to problems and are easily understood. They will serve as good management tools for KCD in the foreseeable future until new flexible data systems and reporting procedures can be implemented that can provide more detailed and accurate metric computations." @default.
- W2037294927 created "2016-06-24" @default.
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- W2037294927 date "1993-07-01" @default.
- W2037294927 modified "2023-09-27" @default.
- W2037294927 title "Quality metrics for product defectiveness at KCD" @default.
- W2037294927 doi "https://doi.org/10.2172/10178219" @default.
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