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- W2037952079 abstract "This article discusses a study which analyzed a sample of 405 contracts written by a large supplier in the information technology (IT) services industry with the aim of confirming the existence of spillovers and when they occur, examines how transactions involving spillovers are managed. The IT contracts document projects in which the supplier is contracted to perform some type of service involving equipment in the customer's data center or some other aspect of the customer's IT networking infrastructure. Each contract represents a separate project for which the supplier supplied a distinct service for the customer. The study contributes to the literature on strategic management in three ways. First, it goes beyond confirming the existence of spillovers and when they occur, and examines how transactions involving spillovers are managed. While spillover effects have been confirmed from many sources, little attention has been paid to how spillovers influence a firm's governance choices. Second, the study shows that positive and negative spillovers result in the use of different governance mechanisms. Finally, the study sheds light on the factors that influence the level of detail in customer-supplier contracts." @default.
- W2037952079 created "2016-06-24" @default.
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- W2037952079 date "2003-08-01" @default.
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- W2037952079 title "MANAGING POSITIVE AND NEGATIVE SPILLOVERS: EVIDENCE FROM INFORMATION TECHNOLOGY." @default.
- W2037952079 doi "https://doi.org/10.5465/ambpp.2003.13793228" @default.
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