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• W2039338918 startingPage "272" @default.
• W2039338918 abstract "This study investigates the apparent methodological shortcomings of the current literature that considers patients’ evaluations of their care. In an effort to resolve the evident discrepancies between stated assertions and empirical evidence, integrates the two prominent streams of research to produce a more comprehensive model. Results suggest that just two distinct dimensions of the care experience were found to capture 74 per cent of the variance in satisfaction‐quality, with patients’ sociodemographic differences accounting for only 1 per cent." @default.
• W2039338918 created "2016-06-24" @default.
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• W2039338918 date "2001-08-01" @default.
• W2039338918 modified "2023-09-29" @default.
• W2039338918 title "Incorporating patients’ assessments of satisfaction and quality: an integrative model of patients’ evaluations of their care" @default.
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• W2039338918 doi "https://doi.org/10.1108/eum0000000005611" @default.
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