FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2039346709> ?p ?o ?g. }

• W2039346709 endingPage "520" @default.
• W2039346709 startingPage "514" @default.
• W2039346709 abstract "Abstract BACKGROUND: Patient satisfaction is typically measured by quantitative surveys using predetermined domains. However, dissatisfaction may be an entity distinct from satisfaction, may have different determinants, and may better reflect problems in healthcare delivery. OBJECTIVE: The aim of this study was to describe domains of dissatisfaction experienced by patients during hospitalization. SETTING: The setting was a U.S. urban academic medical center. PATIENTS: The patients were adults discharged between July 1, 2007 and June 30, 2008 INTERVENTION: The intervention was a postdischarge telephone interview: “If there was one thing we could have done to improve your experience in the hospital, what would it have been?” MEASUREMENTS: The measurements were standard qualitative analysis of suggestions for improvement. RESULTS: We randomly selected 976 of 9,764 interviews. A total of 439/976 (45.0%) included at least one suggestion for improvement. We identified six major domains of dissatisfaction: ineptitude (7.7%), disrespect (6.1%), waits (15.8%), ineffective communication (7.4%), lack of environmental control (15.6%), and substandard amenities (6.9%). These domains corresponded to six implicit expectations for quality hospital care: safety, treatment with respect and dignity, minimized wait times, effective communication, control over physical surroundings, and high‐quality amenities. Some of these expectations, such as for safe care, effective communication between providers, and lack of disrespect, may not be adequately captured in existing patient satisfaction assessments. CONCLUSIONS: The results represent patient‐generated priorities for quality improvement in healthcare. These priorities are not all consistently represented in standard patient satisfaction surveys and quality improvement initiatives. Patient input is critical to assessing the quality of hospital care and to identifying areas for improvement. Journal of Hospital Medicine 2010. © 2010 Society of Hospital Medicine." @default.
• W2039346709 created "2016-06-24" @default.
• W2039346709 creator A5020164040 @default.
• W2039346709 creator A5064238953 @default.
• W2039346709 creator A5081882066 @default.
• W2039346709 creator A5009796471 @default.
• W2039346709 date "2010-11-01" @default.
• W2039346709 modified "2023-10-09" @default.
• W2039346709 title "What can we learn from patient dissatisfaction? An analysis of dissatisfying events at an academic medical center" @default.
• W2039346709 cites W1768465820 @default.
• W2039346709 cites W1978104180 @default.
• W2039346709 cites W1980882241 @default.
• W2039346709 cites W1980898643 @default.
• W2039346709 cites W1987173847 @default.
• W2039346709 cites W1989698222 @default.
• W2039346709 cites W2014991480 @default.
• W2039346709 cites W2025985582 @default.
• W2039346709 cites W2052677451 @default.
• W2039346709 cites W2065714418 @default.
• W2039346709 cites W2067383805 @default.
• W2039346709 cites W2084479266 @default.
• W2039346709 cites W2108996582 @default.
• W2039346709 cites W2111386062 @default.
• W2039346709 cites W2121244411 @default.
• W2039346709 cites W2126094841 @default.
• W2039346709 cites W2128186327 @default.
• W2039346709 cites W2129143615 @default.
• W2039346709 cites W2136954337 @default.
• W2039346709 cites W2137803678 @default.
• W2039346709 cites W2145806829 @default.
• W2039346709 cites W2151045322 @default.
• W2039346709 cites W2155820271 @default.
• W2039346709 cites W2160330835 @default.
• W2039346709 cites W2166114904 @default.
• W2039346709 cites W2167670447 @default.
• W2039346709 cites W4255827324 @default.
• W2039346709 doi "https://doi.org/10.1002/jhm.861" @default.
• W2039346709 hasPubMedCentralId "https://www.ncbi.nlm.nih.gov/pmc/articles/3075540" @default.
• W2039346709 hasPubMedId "https://pubmed.ncbi.nlm.nih.gov/21162153" @default.
• W2039346709 hasPublicationYear "2010" @default.
• W2039346709 type Work @default.
• W2039346709 sameAs 2039346709 @default.
• W2039346709 citedByCount "40" @default.
• W2039346709 countsByYear W20393467092014 @default.
• W2039346709 countsByYear W20393467092015 @default.
• W2039346709 countsByYear W20393467092016 @default.
• W2039346709 countsByYear W20393467092017 @default.
• W2039346709 countsByYear W20393467092018 @default.
• W2039346709 countsByYear W20393467092019 @default.
• W2039346709 countsByYear W20393467092020 @default.
• W2039346709 countsByYear W20393467092021 @default.
• W2039346709 countsByYear W20393467092022 @default.
• W2039346709 countsByYear W20393467092023 @default.
• W2039346709 crossrefType "journal-article" @default.
• W2039346709 hasAuthorship W2039346709A5009796471 @default.
• W2039346709 hasAuthorship W2039346709A5020164040 @default.
• W2039346709 hasAuthorship W2039346709A5064238953 @default.
• W2039346709 hasAuthorship W2039346709A5081882066 @default.
• W2039346709 hasBestOaLocation W20393467092 @default.
• W2039346709 hasConcept C111472728 @default.
• W2039346709 hasConcept C138885662 @default.
• W2039346709 hasConcept C159110408 @default.
• W2039346709 hasConcept C160735492 @default.
• W2039346709 hasConcept C162324750 @default.
• W2039346709 hasConcept C17744445 @default.
• W2039346709 hasConcept C187736073 @default.
• W2039346709 hasConcept C198783460 @default.
• W2039346709 hasConcept C199539241 @default.
• W2039346709 hasConcept C2775944032 @default.
• W2039346709 hasConcept C2777896191 @default.
• W2039346709 hasConcept C2778745096 @default.
• W2039346709 hasConcept C2779328685 @default.
• W2039346709 hasConcept C2779530757 @default.
• W2039346709 hasConcept C2780665704 @default.
• W2039346709 hasConcept C50522688 @default.
• W2039346709 hasConcept C512399662 @default.
• W2039346709 hasConcept C71405471 @default.
• W2039346709 hasConcept C71924100 @default.
• W2039346709 hasConceptScore W2039346709C111472728 @default.
• W2039346709 hasConceptScore W2039346709C138885662 @default.
• W2039346709 hasConceptScore W2039346709C159110408 @default.
• W2039346709 hasConceptScore W2039346709C160735492 @default.
• W2039346709 hasConceptScore W2039346709C162324750 @default.
• W2039346709 hasConceptScore W2039346709C17744445 @default.
• W2039346709 hasConceptScore W2039346709C187736073 @default.
• W2039346709 hasConceptScore W2039346709C198783460 @default.
• W2039346709 hasConceptScore W2039346709C199539241 @default.
• W2039346709 hasConceptScore W2039346709C2775944032 @default.
• W2039346709 hasConceptScore W2039346709C2777896191 @default.
• W2039346709 hasConceptScore W2039346709C2778745096 @default.
• W2039346709 hasConceptScore W2039346709C2779328685 @default.
• W2039346709 hasConceptScore W2039346709C2779530757 @default.
• W2039346709 hasConceptScore W2039346709C2780665704 @default.
• W2039346709 hasConceptScore W2039346709C50522688 @default.
• W2039346709 hasConceptScore W2039346709C512399662 @default.
• W2039346709 hasConceptScore W2039346709C71405471 @default.
• W2039346709 hasConceptScore W2039346709C71924100 @default.
• W2039346709 hasIssue "9" @default.

• next