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- W2045869968 abstract "Electronic Government initiatives have often sounded very promising but been difficult to implement. However, many countries are continuing to face the challenge of implementing Electronic Government successfully. Therefore, investigation of factors that contribute to the success of Electronic Government services is needed. In the case of Malaysian Electronic Government, the aim of implementation was to serve the public and government officials via multiple channel service access led by technological advancement, to create integrated service systems that could be used effectively for internal government processes and external government service delivery. This paper discusses an example of success factors in Malaysian Electronic Government services delivery through the E-Services application." @default.
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- W2045869968 date "2004-01-01" @default.
- W2045869968 modified "2023-10-17" @default.
- W2045869968 title "An interconnected success factor approach for service functional in Malaysian electronic government" @default.
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- W2045869968 doi "https://doi.org/10.1145/1052220.1052277" @default.
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