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• W2050185763 abstract "AbstractIn recent years India has become the information technology (IT) offshoring destination of choice for many Western organizations. From the perspective of vendor organizations in India, however, the IT offshoring phenomenon is more than just a business relationship with Western firms. It is also embedded within the context of the longstanding imbalances of power in the relationship between the West and the East, the implications of which have been largely ignored in empirical work on offshoring within the information systems (IS) discipline. Drawing on concepts from postcolonial theory and using data from our ethnographic fieldwork, we explore the experiences and responses of one Indian vendor organization to asymmetries of power in its relationship with Western client organizations. Our analysis demonstrates how a postcolonial reading and interpretation of IT offshoring adds an important new dimension to previous IS research and also helps to develop a more comprehensive understanding of the strategies deployed by vendor organizations.Keywords: critical researchIT offshoringpostcolonial theoryIndiaethnography AcknowledgementsWe offer a heartfelt thanks to Laurie Cohen, Geoff Walsham, our three anonymous reviewers and the associate editor for their helpful comments and guidance.Notes1 In many multi-national corporations, the term IT offshoring is used to refer to the transfer of IT tasks to their own subsidiary (or ‘captive’) unit in a different country.2 It should be noted that this definition of postcolonialism is purely descriptive, not evaluative. That is, we are using this term in a neutral way to describe a particular historical situation; we are not using this term to imply that postcolonialism is either good or bad (see CitationPrasad, 2003).Additional informationNotes on contributorsM N RavishankarAbout the authorsM.N. Ravishankar is a Reader in Globalization & Emerging Markets at the School of Business and Economics, Loughborough University, U.K. He conducts inter-disciplinary research on how globally disaggregated enterprises manage tensions at the intersection of the strategic and social dimensions of business. His research articles have been published in journals such as Information Systems Research, Journal of Vocational Behaviour, Omega and Industrial Relations Journal.Shan L PanShan Ling Pan is Associate Professor and Deputy Head of the Department of Information Systems, School of Computing at the National University of Singapore (NUS). He is also the Academic Director of the Strategic Technology Management Institute (STMI@NUS). His research articles have appeared in many academic journals including Information Systems Research, IEEE Transactions on Engineering Management, Journal of Strategic Information Systems and Journal of the American Society for Information Science and Technology.Michael D MyersMichael D. Myers is Professor of Information Systems and Head of the Department of Information Systems and Operations Management at the University of Auckland Business School, New Zealand. His research articles have been published in many journals and books. He currently serves as Senior Editor of Information & Organization, Pacific Asia Journal of the AIS, and as Editor of the AISWorld Section on Qualitative Research. He previously served as Senior Editor of MIS Quarterly from 2001 to 2005, as Senior Editor of Information Systems Research from 2008 to 2010, and as Associate Editor of Information Systems Journal from 1995 to 2000." @default.
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• W2050185763 date "2013-07-01" @default.
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• W2050185763 title "Information technology offshoring in India: a postcolonial perspective" @default.
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• W2050185763 doi "https://doi.org/10.1057/ejis.2012.32" @default.
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