Matches in SemOpenAlex for { <https://semopenalex.org/work/W2050681421> ?p ?o ?g. }
- W2050681421 endingPage "14" @default.
- W2050681421 startingPage "1" @default.
- W2050681421 abstract "ABSTRACT The present research examined relationships between satisfaction and quality judgments of college services. Students (N = 736) completed a questionnaire (SERVQUAL) to investigate perceived service performance of a university college. At the same time, they were asked about satisfaction with specific aspects of the program offered by the college. Three dependent measures of satisfaction were used: global satisfaction, willingness to recommend the college, and satisfaction with value received from the educational experience. Results indicated that the perceived quality of the educational offering and service quality explained different amounts of the variance in satisfaction. The article concludes with a discussion of the implications of the relative importance of actual and augmented product characteristics in explaining satisfaction." @default.
- W2050681421 created "2016-06-24" @default.
- W2050681421 creator A5012068947 @default.
- W2050681421 creator A5062849423 @default.
- W2050681421 creator A5090449831 @default.
- W2050681421 creator A5082476877 @default.
- W2050681421 date "1998-07-22" @default.
- W2050681421 modified "2023-10-03" @default.
- W2050681421 title "Student as Customer: Factors Affecting Satisfaction and Assessments of Institutional Quality" @default.
- W2050681421 cites W2000133880 @default.
- W2050681421 cites W2010427130 @default.
- W2050681421 cites W2018872114 @default.
- W2050681421 cites W2026368098 @default.
- W2050681421 cites W2028184439 @default.
- W2050681421 cites W2029758834 @default.
- W2050681421 cites W2039536004 @default.
- W2050681421 cites W2043947871 @default.
- W2050681421 cites W2060409662 @default.
- W2050681421 cites W2072278938 @default.
- W2050681421 cites W2087836953 @default.
- W2050681421 cites W2090014697 @default.
- W2050681421 cites W4233887218 @default.
- W2050681421 cites W4236794615 @default.
- W2050681421 cites W4238583481 @default.
- W2050681421 cites W4246051953 @default.
- W2050681421 cites W4250040931 @default.
- W2050681421 doi "https://doi.org/10.1300/j050v08n03_01" @default.
- W2050681421 hasPublicationYear "1998" @default.
- W2050681421 type Work @default.
- W2050681421 sameAs 2050681421 @default.
- W2050681421 citedByCount "189" @default.
- W2050681421 countsByYear W20506814212012 @default.
- W2050681421 countsByYear W20506814212013 @default.
- W2050681421 countsByYear W20506814212014 @default.
- W2050681421 countsByYear W20506814212015 @default.
- W2050681421 countsByYear W20506814212016 @default.
- W2050681421 countsByYear W20506814212017 @default.
- W2050681421 countsByYear W20506814212018 @default.
- W2050681421 countsByYear W20506814212019 @default.
- W2050681421 countsByYear W20506814212020 @default.
- W2050681421 countsByYear W20506814212021 @default.
- W2050681421 countsByYear W20506814212022 @default.
- W2050681421 countsByYear W20506814212023 @default.
- W2050681421 crossrefType "journal-article" @default.
- W2050681421 hasAuthorship W2050681421A5012068947 @default.
- W2050681421 hasAuthorship W2050681421A5062849423 @default.
- W2050681421 hasAuthorship W2050681421A5082476877 @default.
- W2050681421 hasAuthorship W2050681421A5090449831 @default.
- W2050681421 hasConcept C111472728 @default.
- W2050681421 hasConcept C120912362 @default.
- W2050681421 hasConcept C121955636 @default.
- W2050681421 hasConcept C136703025 @default.
- W2050681421 hasConcept C138885662 @default.
- W2050681421 hasConcept C140781008 @default.
- W2050681421 hasConcept C144133560 @default.
- W2050681421 hasConcept C15744967 @default.
- W2050681421 hasConcept C162853370 @default.
- W2050681421 hasConcept C17744445 @default.
- W2050681421 hasConcept C191511416 @default.
- W2050681421 hasConcept C196083921 @default.
- W2050681421 hasConcept C199539241 @default.
- W2050681421 hasConcept C2524010 @default.
- W2050681421 hasConcept C2779530757 @default.
- W2050681421 hasConcept C2780378061 @default.
- W2050681421 hasConcept C2988250419 @default.
- W2050681421 hasConcept C33923547 @default.
- W2050681421 hasConcept C509550671 @default.
- W2050681421 hasConcept C71924100 @default.
- W2050681421 hasConcept C75630572 @default.
- W2050681421 hasConcept C90673727 @default.
- W2050681421 hasConceptScore W2050681421C111472728 @default.
- W2050681421 hasConceptScore W2050681421C120912362 @default.
- W2050681421 hasConceptScore W2050681421C121955636 @default.
- W2050681421 hasConceptScore W2050681421C136703025 @default.
- W2050681421 hasConceptScore W2050681421C138885662 @default.
- W2050681421 hasConceptScore W2050681421C140781008 @default.
- W2050681421 hasConceptScore W2050681421C144133560 @default.
- W2050681421 hasConceptScore W2050681421C15744967 @default.
- W2050681421 hasConceptScore W2050681421C162853370 @default.
- W2050681421 hasConceptScore W2050681421C17744445 @default.
- W2050681421 hasConceptScore W2050681421C191511416 @default.
- W2050681421 hasConceptScore W2050681421C196083921 @default.
- W2050681421 hasConceptScore W2050681421C199539241 @default.
- W2050681421 hasConceptScore W2050681421C2524010 @default.
- W2050681421 hasConceptScore W2050681421C2779530757 @default.
- W2050681421 hasConceptScore W2050681421C2780378061 @default.
- W2050681421 hasConceptScore W2050681421C2988250419 @default.
- W2050681421 hasConceptScore W2050681421C33923547 @default.
- W2050681421 hasConceptScore W2050681421C509550671 @default.
- W2050681421 hasConceptScore W2050681421C71924100 @default.
- W2050681421 hasConceptScore W2050681421C75630572 @default.
- W2050681421 hasConceptScore W2050681421C90673727 @default.
- W2050681421 hasIssue "3" @default.
- W2050681421 hasLocation W20506814211 @default.
- W2050681421 hasOpenAccess W2050681421 @default.
- W2050681421 hasPrimaryLocation W20506814211 @default.
- W2050681421 hasRelatedWork W1559808479 @default.
- W2050681421 hasRelatedWork W2076579014 @default.