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- W2051268721 abstract "본 연구에서는 국내 여행업 종사자들을 대상으로 직무만족과 이직에 영향을 미치는 대표요인인 보상제 도와 조직 내 상사 동료와의 관계를 분석하였다. 분석결과, 조직의 보상제도와 상사 동료와의 관계는 종사자의 직무만족에 유의한 영향을 미치는 것으로 나타났으며, 보상제도는 이직의도에도 유의한 영향을 미치는 것으로 나타났다. 그리고 종사자의 직무만족은 이직의도에 유의한 영향을 미치는 것으로 조사되었다. 또한 여행업 종사자의 개인적 특성에 따른 직무만족과 이직의도의 차이를 분석한 결과 직무만족은 종사원 '담당업무'에 따라 유의한 차이가 있었으며, 이직의도는 '연령', '담당업무'와 '직위'에서 유의한 차이를 나타냈다. The objectives of this study are to analyze the impact of compensation and human relationships with their peers and supervisors on job satisfaction and turnover intention of travel agent employees. To achieve these objectives, as a conceptual framework of the study, compensation system and human relationships with colleagues and supervisors, and job satisfaction and turnover intention were reviewed, and the empirical studies on employees' perceptions in travel agencies toward job satisfaction and turnover intention were conducted. According to the findings of this study, the following suggestions were presented to the domestic travel agencies. Travel agencies are needed to prepare reward systems in their companies and try to have them operated fairly, and it is necessary for the travel agencies to try to manage the employees' stress at work and the problems caused from the human relationships between peers as well as manager and staff." @default.
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- W2051268721 date "2007-11-30" @default.
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- W2051268721 title "The Impacts of Compensation and Relationships with Supervisors and Colleagues on Job Satisfaction and Turnover Intention of Travel Agent employees" @default.
- W2051268721 doi "https://doi.org/10.5392/jkca.2007.7.11.270" @default.
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