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• W2053998639 abstract "Training programs designed to enhance managerial effectiveness at cross‐cultural communication tend to be directed at specific target cultures. This paper argues that an etic approach, one based on universal variables that occur in every culture and that vary across cultures, comprises an important alternative. This paper reviews anthropological/sociolinguistic research on one universal variable, “politeness.” Politeness, or linguistic indirection used to show social consideration, is a crucial element of interpersonal communication in all human cultures, yet it has received little mention in the literature. Implications of politeness for managerial cross‐cultural communication are explored. The implications of a universalistic approach to cross‐cultural communication training are discussed." @default.
• W2053998639 created "2016-06-24" @default.
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• W2053998639 date "1996-01-01" @default.
• W2053998639 modified "2023-10-14" @default.
• W2053998639 title "POLITENESS AS A UNIVERSAL VARIABLE IN CROSS‐CULTURAL MANAGERIAL COMMUNICATION" @default.
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• W2053998639 doi "https://doi.org/10.1108/eb028841" @default.
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