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- W2056577996 abstract "Abstract The separation of economic aid from services in public agencies was intended to enhance the quality of both. Yet more than a decade after this separation in many countries, many problems remain. This paper aims at examining what social workers in public departments of social services do following the separation, as a method for explaining agency and worker problems. A new instrument was designed for observing social workers, and 22 workers in two agencies in Israel were observed for one week. In the area of context and style of work, main findings were that workers meet primarily with one client, usually mothers between the ages of 18-60. The largest number of contacts are of very short duration (10 minutes or less), and a substantial proportion takes place outside the agency. In the area of work content, the main finding is that the most frequent contacts with clients involve supportive activities. Change oriented techniques lag far behind. The role played by volunteers and paraprofessionals is negligible. These findings point to serious gaps between modern professional concepts and methods, and the reality of what actually occurs in some public agencies. Because of the centrality of public welfare departments to the social work profession, research in this area should be an ongoing effort. In the meantime, the results and the new instrument developed as part of this study can be used as a basis for comparisons and some redefining of the roles and tasks of social workers by administrators and educators." @default.
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- W2056577996 date "1989-01-01" @default.
- W2056577996 modified "2023-09-25" @default.
- W2056577996 title "What social workers do and how they do it, following the separation of aid and services" @default.
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- W2056577996 doi "https://doi.org/10.1080/17486838908415626" @default.
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