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- W2060196716 abstract "This paper deals with the patient satisfaction, as an indicator of the quality of nursing care. The literature review and a Finnish empirical illustration, using patient interviews, are included in the article. The results indicate a high level of satisfaction. However, there is no basis to use the measurement of patient satisfaction as a sole indicator of the quality of care, because the satisfied patients expressed also reasons for dissatisfaction." @default.
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- W2060196716 title "Patient Satisfaction as an Indicator of the Quality of Nursing Care" @default.
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- W2060196716 doi "https://doi.org/10.1177/010740839201200308" @default.
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