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• W2064252852 abstract "This research investigated the association between five training variables i.e. availability of training, support for training, motivation to learn, training environment and perceived benefits of training and organizational citizenship behaviour (OCB). OCB was made up of 5 components – altruism, conscientiousness, civic virtue, sportsmanship and courtesy. A questionnaire survey was conducted on 120 employees in Malaysia whose work involved heavy usage of computers and never communicate directly with customers. The training questionnaire was adopted from Ahmad and Raida (2003). OCB was measured by the 21-item questionnaire developed from Podsakoff, MacKenzie, Moorman and Fetter (1990); Podsakoff and MacKenzie, (1994). Support for training, motivation to learn, training environment, and benefits of training are all significantly correlated with all components of OCB with the exception of sportsmanship. This suggests the need for organizations in Malaysia to provide more soft skills training such as changing the mindset and building positive attitudes, even among employees who predominantly work with computers." @default.
• W2064252852 created "2016-06-24" @default.
• W2064252852 creator A5090589871 @default.
• W2064252852 date "2011-01-30" @default.
• W2064252852 modified "2023-10-15" @default.
• W2064252852 title "The Association between Training and Organizational Citizenship Behavior in the Digital World" @default.
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• W2064252852 doi "https://doi.org/10.5171/2011.448699" @default.
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