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• W2065362157 abstract "Relationships between a supplier’s corporate reputation, trust in the supplier, co‐operation, buyer commitment, and willingness to undertake relationship‐specific investments were examined in the context of interactions between three UK seaports and a sample of 144 of their customer shipping firms. It emerged that the model proposed by the International Marketing and Purchasing Group performed well as a predictor of supplier/purchaser relationships within this sector. Seaports’ corporate reputations (as measured by the Fortune reputation index) significantly affected shippers’ desires for close relationships with particular ports, and acted as a quasi‐moderator of the impact of supplier trust on closeness. Reputation, moreover, constituted a pure moderator vis‐à‐vis the influences of trust on commitment and on relationship‐specific investments and adaptations of business systems. Additionally reputation modified the effects of experience (i.e. the period for which a shipper had been doing business with a specific port) on trust." @default.
• W2065362157 created "2016-06-24" @default.
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• W2065362157 date "2001-11-01" @default.
• W2065362157 modified "2023-10-02" @default.
• W2065362157 title "Reputation, trust and supplier commitment: the case of shipping company/seaport relations" @default.
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• W2065362157 doi "https://doi.org/10.1108/eum0000000006018" @default.
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