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• W2065608669 startingPage "841" @default.
• W2065608669 abstract "Purpose – The purpose of this paper is to explore the organizational mechanisms of call centers that are associated with a firm's combinative capabilities and that help to facilitate a firm's absorptive capacities." @default.
• W2065608669 created "2016-06-24" @default.
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• W2065608669 date "2011-06-28" @default.
• W2065608669 modified "2023-09-26" @default.
• W2065608669 title "Exploring call center‐enabled organizational mechanisms associated with combinative capabilities" @default.
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• W2065608669 doi "https://doi.org/10.1108/00251741111143577" @default.
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