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• W2067362914 abstract "Purpose The purpose of this paper is to investigate the actual benefits of radio frequency identification (RFID) on supply chain performance through the empirical evidence. Design/methodology/approach The research reviews and classifies the existing quantitative empirical evidence of RFID on supply chain performance. The evidence is classified by process (operational or managerial) and for each process by effect (automational, informational, and transformational). Findings The empirical evidence shows that the major effects from the implementation of RFID are automational effects on operational processes followed by informational effects on managerial processes. The RFID implementation has not reached transformational level on either operational or managerial processes. RFID has an automational effect on operational processes through inventory control and efficiency improvements. An informational effect for managerial processes is observed for improved decision quality, production control and the effectiveness of retail sales and promotions coordination. In addition, a three‐stage model is proposed to explain the effects of RFID on the supply chain. Research limitations/implications Limitations of this research include the use of secondary sources and the lack of consistency in performance measure definitions. Future research could focus on detailed case studies that investigate cross‐functional applications across the organization and the supply chain. Practical implications For managers, the empirical evidence presented can help them identify implementation areas where RFID can have the greatest impact. The data can be used to build the business case for RFID and therefore better estimate ROI and the payback period. Originality/value This research fills a void in the literature by providing practitioners and researchers with a better understanding of the quantitative benefits of RFID in the supply chain." @default.
• W2067362914 created "2016-06-24" @default.
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• W2067362914 date "2009-11-13" @default.
• W2067362914 modified "2023-09-25" @default.
• W2067362914 title "Empirical evidence of RFID impacts on supply chain performance" @default.
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• W2067362914 doi "https://doi.org/10.1108/01443570911006009" @default.
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