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- W2068460669 abstract "The success of an IT outsourcing project depends crucially on the close collaboration between both the outsourcing organization and the service provider. In this paper, we present a model to study the effort contribution from the two parties during the IT outsourcing process. The model incorporates two important and commonly observed features: 1) the true quality of the delivered project is unobservable, and 2) the outsourcing organization tends to downplay the quality of the project upon its delivery. The model is solved as a four-stage dynamic bilateral effort contribution game, and the results shed more lights on the interactions and dynamics between various parties during the IT outsourcing process." @default.
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- W2068460669 date "2011-01-01" @default.
- W2068460669 modified "2023-09-25" @default.
- W2068460669 title "On Bilateral Effort Contribution to IT Outsourcing" @default.
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- W2068460669 doi "https://doi.org/10.1109/hicss.2011.321" @default.
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