FRINK Linked Data Fragments server

Matches in SemOpenAlex for { <https://semopenalex.org/work/W2068646213> ?p ?o ?g. }

• W2068646213 endingPage "226" @default.
• W2068646213 startingPage "195" @default.
• W2068646213 abstract "In this paper we demonstrate how an institution in higher education can apply the three‐phased, service‐based quality function deployment (QFD) methodology to translate the voices of customers (VsOC) in stages into operations requirements. The emphasis is at the operational level. The translated operations requirements form the basis of operational solutions to delivering quality programmes and services in higher education. An institution can satisfy the VsOC by mapping out a clear action plan to achieve high quality standards. Three applications found in the Business School at the National University of Singapore are presented. Important managerial implications are drawn." @default.
• W2068646213 created "2016-06-24" @default.
• W2068646213 creator A5028021070 @default.
• W2068646213 creator A5082126310 @default.
• W2068646213 date "2001-03-01" @default.
• W2068646213 modified "2023-10-13" @default.
• W2068646213 title "Translating customers’ voices into operations requirements ‐ A QFD application in higher education" @default.
• W2068646213 cites W1984561739 @default.
• W2068646213 cites W2007371660 @default.
• W2068646213 cites W2015541854 @default.
• W2068646213 cites W2018178658 @default.
• W2068646213 cites W2042199880 @default.
• W2068646213 cites W2048461834 @default.
• W2068646213 cites W2074144171 @default.
• W2068646213 cites W2142896356 @default.
• W2068646213 cites W4301453805 @default.
• W2068646213 cites W75504687 @default.
• W2068646213 doi "https://doi.org/10.1108/02656710110379075" @default.
• W2068646213 hasPublicationYear "2001" @default.
• W2068646213 type Work @default.
• W2068646213 sameAs 2068646213 @default.
• W2068646213 citedByCount "156" @default.
• W2068646213 countsByYear W20686462132012 @default.
• W2068646213 countsByYear W20686462132013 @default.
• W2068646213 countsByYear W20686462132014 @default.
• W2068646213 countsByYear W20686462132015 @default.
• W2068646213 countsByYear W20686462132016 @default.
• W2068646213 countsByYear W20686462132017 @default.
• W2068646213 countsByYear W20686462132018 @default.
• W2068646213 countsByYear W20686462132019 @default.
• W2068646213 countsByYear W20686462132020 @default.
• W2068646213 countsByYear W20686462132021 @default.
• W2068646213 countsByYear W20686462132022 @default.
• W2068646213 countsByYear W20686462132023 @default.
• W2068646213 crossrefType "journal-article" @default.
• W2068646213 hasAuthorship W2068646213A5028021070 @default.
• W2068646213 hasAuthorship W2068646213A5082126310 @default.
• W2068646213 hasConcept C101276457 @default.
• W2068646213 hasConcept C105339364 @default.
• W2068646213 hasConcept C110354214 @default.
• W2068646213 hasConcept C111472728 @default.
• W2068646213 hasConcept C115903868 @default.
• W2068646213 hasConcept C120912362 @default.
• W2068646213 hasConcept C127413603 @default.
• W2068646213 hasConcept C138885662 @default.
• W2068646213 hasConcept C140781008 @default.
• W2068646213 hasConcept C144024400 @default.
• W2068646213 hasConcept C144133560 @default.
• W2068646213 hasConcept C162324750 @default.
• W2068646213 hasConcept C162853370 @default.
• W2068646213 hasConcept C166957645 @default.
• W2068646213 hasConcept C17744445 @default.
• W2068646213 hasConcept C187736073 @default.
• W2068646213 hasConcept C195094911 @default.
• W2068646213 hasConcept C199539241 @default.
• W2068646213 hasConcept C21547014 @default.
• W2068646213 hasConcept C2776505523 @default.
• W2068646213 hasConcept C2779530757 @default.
• W2068646213 hasConcept C2780210234 @default.
• W2068646213 hasConcept C2780378061 @default.
• W2068646213 hasConcept C2780510313 @default.
• W2068646213 hasConcept C36289849 @default.
• W2068646213 hasConcept C41008148 @default.
• W2068646213 hasConcept C71822192 @default.
• W2068646213 hasConcept C76471051 @default.
• W2068646213 hasConcept C86992474 @default.
• W2068646213 hasConcept C95457728 @default.
• W2068646213 hasConceptScore W2068646213C101276457 @default.
• W2068646213 hasConceptScore W2068646213C105339364 @default.
• W2068646213 hasConceptScore W2068646213C110354214 @default.
• W2068646213 hasConceptScore W2068646213C111472728 @default.
• W2068646213 hasConceptScore W2068646213C115903868 @default.
• W2068646213 hasConceptScore W2068646213C120912362 @default.
• W2068646213 hasConceptScore W2068646213C127413603 @default.
• W2068646213 hasConceptScore W2068646213C138885662 @default.
• W2068646213 hasConceptScore W2068646213C140781008 @default.
• W2068646213 hasConceptScore W2068646213C144024400 @default.
• W2068646213 hasConceptScore W2068646213C144133560 @default.
• W2068646213 hasConceptScore W2068646213C162324750 @default.
• W2068646213 hasConceptScore W2068646213C162853370 @default.
• W2068646213 hasConceptScore W2068646213C166957645 @default.
• W2068646213 hasConceptScore W2068646213C17744445 @default.
• W2068646213 hasConceptScore W2068646213C187736073 @default.
• W2068646213 hasConceptScore W2068646213C195094911 @default.
• W2068646213 hasConceptScore W2068646213C199539241 @default.
• W2068646213 hasConceptScore W2068646213C21547014 @default.
• W2068646213 hasConceptScore W2068646213C2776505523 @default.
• W2068646213 hasConceptScore W2068646213C2779530757 @default.
• W2068646213 hasConceptScore W2068646213C2780210234 @default.
• W2068646213 hasConceptScore W2068646213C2780378061 @default.
• W2068646213 hasConceptScore W2068646213C2780510313 @default.
• W2068646213 hasConceptScore W2068646213C36289849 @default.
• W2068646213 hasConceptScore W2068646213C41008148 @default.
• W2068646213 hasConceptScore W2068646213C71822192 @default.
• W2068646213 hasConceptScore W2068646213C76471051 @default.
• W2068646213 hasConceptScore W2068646213C86992474 @default.
• W2068646213 hasConceptScore W2068646213C95457728 @default.
• W2068646213 hasIssue "2" @default.

• next