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• W2068762810 abstract "In the multinational enterprise (MNE), workplace conflict is generally managed within organisational systems adopted from the West. When MNEs operate in emerging economies, there is a potential disconnect between these systems and the conflict management preferences of local employees. We propose that international managers consider using indigenous knowledge to inform the conflict management systems in their subsidiaries in order to enhance and sustain cooperative workplace relations. Drawing on literature from management, anthropology, and international development, as well as the authors’ experience as participant observers in the industrial sector in Sri Lanka, we develop a conceptual model for ‘leveraging’ indigenous knowledge. The model is illustrated by a practical application in the Sri Lankan subsidiary of a European MNE. We conclude by suggesting that the leveraging of indigenous dispute resolution knowledge from the community into the organisation contributes to greater workplace harmony and global corporate citizenship." @default.
• W2068762810 created "2016-06-24" @default.
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• W2068762810 date "2013-09-01" @default.
• W2068762810 modified "2023-10-07" @default.
• W2068762810 title "Leveraging Indigenous Knowledge for Sustainable Workplace Harmony: A Conflict Management Tool for International Managers" @default.
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• W2068762810 doi "https://doi.org/10.9774/gleaf.4700.2013.se.00006" @default.
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