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- W2070574360 abstract "As a result of the past decade's financial crises, the focus on students' values as an output of higher management education has increased. Simultaneously, marketing theory has become prevalent in the management of higher education institutions, such that student satisfaction represents a key output variable for their service provision. This study integrates both perspectives to investigate how values-oriented education relates to student satisfaction. A sample of 191 respondents from a German university reveals that business students expect more value influence than they believe their institution actually delivers. Furthermore, students' perceptions of the value influence delivered by their university increase their satisfaction with the institution. Finally, the value influence students expect is more closely associated with universalism values (connected to sustainability and CSR) than with power values. These results imply that universities can increase student satisfaction if they coordinate opportunities to discuss and shape values, particularly with regard to universalism ideals." @default.
- W2070574360 created "2016-06-24" @default.
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- W2070574360 date "2012-12-01" @default.
- W2070574360 modified "2023-10-09" @default.
- W2070574360 title "Values education and student satisfaction: German business students' perceptions of universities' value influences" @default.
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- W2070574360 doi "https://doi.org/10.1080/08841241.2012.746254" @default.
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