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- W2070591448 abstract "Cet article presente plusieurs methodes d'evaluation des performances d'une bibliotheque; depuis l'evaluation par les utilisateurs a l'insu des personnels de bibliotheque (unobstrusive testing) jusqu'aux recommandations et encouragements de la direction en faveur d'une meilleure qualite des services" @default.
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- W2070591448 date "1987-10-01" @default.
- W2070591448 modified "2023-09-26" @default.
- W2070591448 title "Unobtrusive Testing and the Role of Library Management" @default.
- W2070591448 doi "https://doi.org/10.1300/j120v07n18_05" @default.
- W2070591448 hasPublicationYear "1987" @default.
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