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- W2071006792 abstract "This study addresses a void in the computer-mediated communication literature by examining how embarrassment is commonly triggered in organizational e-mails. Facework theory is used to examine embarrassment and its implications for professional and organizational image. Twenty-one in-depth interviews were conducted and data referencing embarrassing e-mails were extracted and analyzed for themes. Two types of e-mail faux pas themes were identified: misdirected e-mail and faulty content. Theoretical implications of studying embarrassment in a computer-mediated context are considered." @default.
- W2071006792 created "2016-06-24" @default.
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- W2071006792 date "2009-03-01" @default.
- W2071006792 modified "2023-09-25" @default.
- W2071006792 title "Embarrassing E-mails in Organizations" @default.
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- W2071006792 doi "https://doi.org/10.1177/097325861000400103" @default.
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