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- W2072174093 abstract "Abstract The German energy industry is rapidly changing and especially small and mid-sized companies are facing various challenges. Currently, there is no structured method to support business process management of these companies by means of a business process reference model. Therefore, within the project “Smart Watts” such a model is being developed for municipal utilities processes with end customer interaction." @default.
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- W2072174093 date "2010-03-01" @default.
- W2072174093 modified "2023-09-27" @default.
- W2072174093 title "Reference Process Modelling for Utility CompaniesReferenzprozessmodellierung für Unternehmen der Energiewirtschaft" @default.
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- W2072174093 doi "https://doi.org/10.1524/itit.2010.0573" @default.
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