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• W2076067945 abstract "A balanced scorecard reports those performance indicators that have been derived from the institution's mission and stakeholder analysis and are aligned across all functions in the organisation. A comprehensive review of the literature reveals that most universities do not use a strategic map to show the causal linkages among the performance indicators. Drawing from the emerging performance excellence paradigm and research in strategic management, a strategic group map and implementation model are proposed from which a balanced scorecard is developed for higher education. Based on the application of these tools, the university achieved its first significant improvement in strategic indicators in over five years." @default.
• W2076067945 created "2016-06-24" @default.
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• W2076067945 date "2010-01-01" @default.
• W2076067945 modified "2023-09-27" @default.
• W2076067945 title "Implementation of a strategic group map and balanced scorecard in a university setting" @default.
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• W2076067945 doi "https://doi.org/10.1504/ijmie.2010.030877" @default.
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