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- W2076319247 abstract "This article describes the process and methods used to design a flowchart for a document delivery office of a medium sized academic library. The activity of developing a flowchart is intended to improve the speed of obtaining articles and thereby reducing the associated costs. The methods outlined are not restricted to this library operation and are applicable to any situation where a group of people share and collect ideas and work toward a common goal. This article describes adapting the use of flowcharts to a document delivery office, describes the design process in general terms and then details the main points of a simple case study to illustrate the method." @default.
- W2076319247 created "2016-06-24" @default.
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- W2076319247 date "2000-06-13" @default.
- W2076319247 modified "2023-09-23" @default.
- W2076319247 title "Using Flowcharts to Streamline Document Delivery Services in an Academic Library" @default.
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- W2076319247 doi "https://doi.org/10.1300/j110v10n02_07" @default.
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