Matches in SemOpenAlex for { <https://semopenalex.org/work/W207673518> ?p ?o ?g. }
Showing items 1 to 65 of
65
with 100 items per page.
- W207673518 abstract "This research developed, proposed and tested an integrated psychological process to performance model. The model utilized the overarching theory of social exchange to incorporate the climate perceptions and affective reactions of 3,012 employees across 88 UK call centres. In the pursuit of parsimony, a review of the applied psychology literature gave rise to a model where the path between global service climate and contextual performance was fully mediated by, first, perceived organizational support, second, job satisfaction and third, affective commitment. The resulting integrated and parsimonious model was tested via SEM and the mediation hypotheses were tested via a series of nested competing models. A moderate fit and partial, rather than full, mediation were reported. Nested Competing Model 4 proved to be the most parsimonious and to have the best fit. It is important to recognise, however, that Nested Competing Model 4 is not intended to be the most comprehensive model (which would include all significant paths), but a more practically useful one (i.e. parsimonious), that focuses on the main relationships." @default.
- W207673518 created "2016-06-24" @default.
- W207673518 creator A5014845909 @default.
- W207673518 date "2008-01-01" @default.
- W207673518 modified "2023-09-27" @default.
- W207673518 title "Kindness is the parent of kindness: reciprocity in the UK call centre workplace" @default.
- W207673518 hasPublicationYear "2008" @default.
- W207673518 type Work @default.
- W207673518 sameAs 207673518 @default.
- W207673518 citedByCount "0" @default.
- W207673518 crossrefType "dissertation" @default.
- W207673518 hasAuthorship W207673518A5014845909 @default.
- W207673518 hasConcept C15744967 @default.
- W207673518 hasConcept C169760540 @default.
- W207673518 hasConcept C169903001 @default.
- W207673518 hasConcept C172256602 @default.
- W207673518 hasConcept C17744445 @default.
- W207673518 hasConcept C179420905 @default.
- W207673518 hasConcept C199539241 @default.
- W207673518 hasConcept C26760741 @default.
- W207673518 hasConcept C2779768198 @default.
- W207673518 hasConcept C2779808267 @default.
- W207673518 hasConcept C41008148 @default.
- W207673518 hasConcept C76155785 @default.
- W207673518 hasConcept C77805123 @default.
- W207673518 hasConceptScore W207673518C15744967 @default.
- W207673518 hasConceptScore W207673518C169760540 @default.
- W207673518 hasConceptScore W207673518C169903001 @default.
- W207673518 hasConceptScore W207673518C172256602 @default.
- W207673518 hasConceptScore W207673518C17744445 @default.
- W207673518 hasConceptScore W207673518C179420905 @default.
- W207673518 hasConceptScore W207673518C199539241 @default.
- W207673518 hasConceptScore W207673518C26760741 @default.
- W207673518 hasConceptScore W207673518C2779768198 @default.
- W207673518 hasConceptScore W207673518C2779808267 @default.
- W207673518 hasConceptScore W207673518C41008148 @default.
- W207673518 hasConceptScore W207673518C76155785 @default.
- W207673518 hasConceptScore W207673518C77805123 @default.
- W207673518 hasLocation W2076735181 @default.
- W207673518 hasOpenAccess W207673518 @default.
- W207673518 hasPrimaryLocation W2076735181 @default.
- W207673518 hasRelatedWork W1549240473 @default.
- W207673518 hasRelatedWork W1559050285 @default.
- W207673518 hasRelatedWork W1586417046 @default.
- W207673518 hasRelatedWork W2010323370 @default.
- W207673518 hasRelatedWork W2012027083 @default.
- W207673518 hasRelatedWork W2079493924 @default.
- W207673518 hasRelatedWork W2085472559 @default.
- W207673518 hasRelatedWork W2085987196 @default.
- W207673518 hasRelatedWork W2093209447 @default.
- W207673518 hasRelatedWork W2140044751 @default.
- W207673518 hasRelatedWork W2152043444 @default.
- W207673518 hasRelatedWork W2157380891 @default.
- W207673518 hasRelatedWork W2161487829 @default.
- W207673518 hasRelatedWork W2165228447 @default.
- W207673518 hasRelatedWork W2169669439 @default.
- W207673518 hasRelatedWork W2332899218 @default.
- W207673518 hasRelatedWork W2986874351 @default.
- W207673518 hasRelatedWork W3005714165 @default.
- W207673518 hasRelatedWork W3176953751 @default.
- W207673518 hasRelatedWork W95252192 @default.
- W207673518 isParatext "false" @default.
- W207673518 isRetracted "false" @default.
- W207673518 magId "207673518" @default.
- W207673518 workType "dissertation" @default.