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• W2079140677 abstract "The impact of Information and Communication Technologies (ICTs) on public sector service delivery is immense as evidenced in Kazakhstan, a post-Soviet republic, and beyond. This article critically examines the trajectories of e-government implementation for public sector service delivery in Kazakhstan. Available evidence suggests that even the partial implementation of e-government accrues benefits, while the operational challenges, such as the lack of political support and consensus, the digital divide, the lack of qualified human resources, language, and infrastructure development, need to be addressed to ensure a cost-efficient, cost-effective, accountable, and transparent service delivery to Kazakhstanis." @default.
• W2079140677 created "2016-06-24" @default.
• W2079140677 creator A5048588319 @default.
• W2079140677 date "2011-07-15" @default.
• W2079140677 modified "2023-10-18" @default.
• W2079140677 title "Trajectories of E-Government Implementation for Public Sector Service Delivery in Kazakhstan" @default.
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• W2079140677 doi "https://doi.org/10.1080/01900692.2011.586894" @default.
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