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- W2091274803 abstract "The purpose of this poster is to present the current state of this study. The objective is to know whether the Mexican National Migration Institute web portal provides the results users expect; in particular to obtain the entry permission to foreign workers, and if the process is easier, cheaper, and faster now with the implementation of information technologies than it was before. This is particularly interesting, since the main users of these processes are not citizens, but national from Central American countries. The question that leads this research project is the following, which are the organizational and institutional variables that have influenced the technological characteristics of INM's web portal and how those characteristics produced benefits and respond to the user's expectations? Are the influences similar to the ones present in citizen-oriented applications and systems? To reach this goal a mixed methodology is applied with three different techniques: interviews of coffee growers and Guatemalan workers, an assessment of the technical features of the web portal and an analysis of the official documents of National Migration Institute." @default.
- W2091274803 created "2016-06-24" @default.
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- W2091274803 date "2015-05-27" @default.
- W2091274803 modified "2023-09-24" @default.
- W2091274803 title "Citizen centered e-government?" @default.
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- W2091274803 doi "https://doi.org/10.1145/2757401.2757457" @default.
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