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• W2092723412 abstract "Based on a two-stage analysis of a panel of data on 12 outlets of a high-end retailer for 24 months, we investigate how the level of supervisory monitoring affects retail sales productivity. In the first stage, we use Data Envelopment Analysis (DEA) to compute the relative productivity of retail outlets in using their labor and capital resources to generate store sales. In the second stage, we regress the logarithm of DEA scores on contextual variables to obtain consistent estimators of the impact of contextual variables on productivity (Banker and Natarajan in Operation Research 56:48–58, 2008). Contrary to agency theoretic prediction that supervisory monitoring leads to an increase in retail sales productivity, our empirical results indicate that the higher the level of supervisory monitoring, the lower is the retail sales productivity for high-end retail outlets." @default.
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• W2092723412 date "2009-07-15" @default.
• W2092723412 modified "2023-09-27" @default.
• W2092723412 title "The impact of supervisory monitoring on high-end retail sales productivity" @default.
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• W2092723412 doi "https://doi.org/10.1007/s10479-009-0572-x" @default.
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