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- W2094545967 abstract "This research investigated the relationship among creativity support, diversity management, and employees’ perceptions of service quality through collecting data by using questionnaires from four and five-star hotel employees of Hurghada city in Egypt. Results indicated that experienced management of creativity and diversity will have a positive impact on employees’ perceptions of service quality in hotels. To date, this is one of the few studies that has investigated this topic and therefore makes a significant contribution towards the understanding of the mutual effect between the three variables in the area of human resources management in the hospitality industry." @default.
- W2094545967 created "2016-06-24" @default.
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- W2094545967 date "2013-07-01" @default.
- W2094545967 modified "2023-09-26" @default.
- W2094545967 title "Effects of Creativity Support and Diversity Management on Employees Perception of Service Quality in Hotels" @default.
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- W2094545967 doi "https://doi.org/10.1080/15332845.2013.769143" @default.
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