Matches in SemOpenAlex for { <https://semopenalex.org/work/W2094598600> ?p ?o ?g. }
Showing items 1 to 94 of
94
with 100 items per page.
- W2094598600 endingPage "217" @default.
- W2094598600 startingPage "213" @default.
- W2094598600 abstract "Develops and implements a method for hotels to identify attributes that will increase customer loyalty. Other hotels can replicate the methodology used in this study. The study makes the uses of the hotel’s database to draw samples for both focus groups and a mail survey. Based on 564 completed surveys from hotel guests, the authors found the relationship between customer satisfaction and customer loyalty was non‐linear. The authors use the data to develop internal benchmarks for the hotel based on scores that were representative of loyal customers. The study makes use of the hotel’s database to draw samples for both focus groups and a mail survey." @default.
- W2094598600 created "2016-06-24" @default.
- W2094598600 creator A5004938434 @default.
- W2094598600 creator A5039827656 @default.
- W2094598600 date "2001-09-01" @default.
- W2094598600 modified "2023-10-09" @default.
- W2094598600 title "The relationship between customer loyalty and customer satisfaction" @default.
- W2094598600 cites W1939959665 @default.
- W2094598600 cites W1976536189 @default.
- W2094598600 cites W1990522341 @default.
- W2094598600 cites W2010225905 @default.
- W2094598600 cites W2044575713 @default.
- W2094598600 cites W2065813178 @default.
- W2094598600 cites W2316836042 @default.
- W2094598600 cites W4235940185 @default.
- W2094598600 doi "https://doi.org/10.1108/09596110110395893" @default.
- W2094598600 hasPublicationYear "2001" @default.
- W2094598600 type Work @default.
- W2094598600 sameAs 2094598600 @default.
- W2094598600 citedByCount "944" @default.
- W2094598600 countsByYear W20945986002012 @default.
- W2094598600 countsByYear W20945986002013 @default.
- W2094598600 countsByYear W20945986002014 @default.
- W2094598600 countsByYear W20945986002015 @default.
- W2094598600 countsByYear W20945986002016 @default.
- W2094598600 countsByYear W20945986002017 @default.
- W2094598600 countsByYear W20945986002018 @default.
- W2094598600 countsByYear W20945986002019 @default.
- W2094598600 countsByYear W20945986002020 @default.
- W2094598600 countsByYear W20945986002021 @default.
- W2094598600 countsByYear W20945986002022 @default.
- W2094598600 countsByYear W20945986002023 @default.
- W2094598600 crossrefType "journal-article" @default.
- W2094598600 hasAuthorship W2094598600A5004938434 @default.
- W2094598600 hasAuthorship W2094598600A5039827656 @default.
- W2094598600 hasConcept C101276457 @default.
- W2094598600 hasConcept C112698675 @default.
- W2094598600 hasConcept C120665830 @default.
- W2094598600 hasConcept C121332964 @default.
- W2094598600 hasConcept C140781008 @default.
- W2094598600 hasConcept C144133560 @default.
- W2094598600 hasConcept C146897074 @default.
- W2094598600 hasConcept C162853370 @default.
- W2094598600 hasConcept C166957645 @default.
- W2094598600 hasConcept C18918823 @default.
- W2094598600 hasConcept C191511416 @default.
- W2094598600 hasConcept C192209626 @default.
- W2094598600 hasConcept C205649164 @default.
- W2094598600 hasConcept C2776967331 @default.
- W2094598600 hasConcept C2780378061 @default.
- W2094598600 hasConcept C31367271 @default.
- W2094598600 hasConcept C525551149 @default.
- W2094598600 hasConcept C77197577 @default.
- W2094598600 hasConcept C98825075 @default.
- W2094598600 hasConceptScore W2094598600C101276457 @default.
- W2094598600 hasConceptScore W2094598600C112698675 @default.
- W2094598600 hasConceptScore W2094598600C120665830 @default.
- W2094598600 hasConceptScore W2094598600C121332964 @default.
- W2094598600 hasConceptScore W2094598600C140781008 @default.
- W2094598600 hasConceptScore W2094598600C144133560 @default.
- W2094598600 hasConceptScore W2094598600C146897074 @default.
- W2094598600 hasConceptScore W2094598600C162853370 @default.
- W2094598600 hasConceptScore W2094598600C166957645 @default.
- W2094598600 hasConceptScore W2094598600C18918823 @default.
- W2094598600 hasConceptScore W2094598600C191511416 @default.
- W2094598600 hasConceptScore W2094598600C192209626 @default.
- W2094598600 hasConceptScore W2094598600C205649164 @default.
- W2094598600 hasConceptScore W2094598600C2776967331 @default.
- W2094598600 hasConceptScore W2094598600C2780378061 @default.
- W2094598600 hasConceptScore W2094598600C31367271 @default.
- W2094598600 hasConceptScore W2094598600C525551149 @default.
- W2094598600 hasConceptScore W2094598600C77197577 @default.
- W2094598600 hasConceptScore W2094598600C98825075 @default.
- W2094598600 hasIssue "5" @default.
- W2094598600 hasLocation W20945986001 @default.
- W2094598600 hasOpenAccess W2094598600 @default.
- W2094598600 hasPrimaryLocation W20945986001 @default.
- W2094598600 hasRelatedWork W2005474476 @default.
- W2094598600 hasRelatedWork W2136114330 @default.
- W2094598600 hasRelatedWork W2185861282 @default.
- W2094598600 hasRelatedWork W2340397405 @default.
- W2094598600 hasRelatedWork W2777355542 @default.
- W2094598600 hasRelatedWork W3046745710 @default.
- W2094598600 hasRelatedWork W3121310208 @default.
- W2094598600 hasRelatedWork W3122028769 @default.
- W2094598600 hasRelatedWork W4206416293 @default.
- W2094598600 hasRelatedWork W2954451342 @default.
- W2094598600 hasVolume "13" @default.
- W2094598600 isParatext "false" @default.
- W2094598600 isRetracted "false" @default.
- W2094598600 magId "2094598600" @default.
- W2094598600 workType "article" @default.