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- W2096572662 abstract "This field study in the process control industry adopts a process tracing approach to investigate difficulties in diagnostic reasoning experienced by operations personnel when confronted with multiple fault scenarios. Three fault scenarios (two multiple and one single) are each tackled by three senior operations personnel on a high-fidelity simulator. Verbal reports are collected together with a video recording of actions and accompanying plant states. While a single fault is diagnosed successfully on two of the three occasions, neither multiple fault is diagnosed correctly. A process tracing approach is developed to investigate the nature of the difficulties in diagnostic reasoning. This involves: transcription of verbalizations, actions, etc. onto a time line; initial encoding of transcripts using 10 behaviourally-related categories that are further subdivided; and development of a technique named MAPS (Mental States and Activities in the Problem Space) from Newell and Simon's problem behaviour graph, w..." @default.
- W2096572662 created "2016-06-24" @default.
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- W2096572662 date "1999-03-01" @default.
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- W2096572662 title "Analysing operators' diagnostic reasoning during multiple events" @default.
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- W2096572662 doi "https://doi.org/10.1080/001401399185603" @default.
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