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- W2099851726 abstract "This paper analyses the two popular and widespread organizational development models, total quality management (TQM) and business process re-engineering (BPR). It proposes an organizational profitability, productivity, performance (PPP) model that integrates and enhances the two approaches with a synergistic perspective. Emphasis is placed on major elements such as quality, people, customers, adaptability, business processes and leadership that organizations may use to improve profitability, productivity, and performance." @default.
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- W2099851726 date "2002-08-01" @default.
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- W2099851726 title "An organizational profitability, productivity, performance (PPP) model: Going beyond TQM and BPR" @default.
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- W2099851726 doi "https://doi.org/10.1080/0954412022000002027" @default.
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