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- W2100076575 abstract "CM3: Problem Management is a detailed problem management process model to be utilised within corrective maintenance. It has been developed at ABB and evaluated for its industrial relevance within 17 non-ABB organisations. In this paper, we present the evaluation results of CM3: Problem Management. Our primary goal is to confirm its industrial relevance. Our secondary goal is to establish current state of problem management practice in the industry in order to provide a basic reference point from which the desperately needed research into software maintenance can proceed." @default.
- W2100076575 created "2016-06-24" @default.
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- W2100076575 date "2002-01-01" @default.
- W2100076575 modified "2023-09-25" @default.
- W2100076575 title "Evaluating CM3: Problem Management" @default.
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- W2100076575 doi "https://doi.org/10.1007/3-540-47961-9_31" @default.
- W2100076575 hasPublicationYear "2002" @default.
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