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- W2100480628 abstract "Since service quality is expected to be a key differentiator in the service-based competition, NGN service providers need to gain a competitive advantage by developing development of customer oriented SLA." @default.
- W2100480628 created "2016-06-24" @default.
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- W2100480628 date "2006-07-01" @default.
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- W2100480628 title "Developing an End-User Oriented SLA in the NGN Environment" @default.
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- W2100480628 doi "https://doi.org/10.1109/coinngncon.2006.4454691" @default.
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